Twisted Cloud Puffer
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Product Description
The Twisted Cloud Puffer is no ordinary winter jacket — it’s a statement. The distinctive twisted quilted structure adds volume and depth to the silhouette, making it impossible to go unnoticed. Lightweight warmth, bold presence. Wear it like armour. Wear it like art.
Features
- Twisted quilt design — unique, fashion-forward look
- Ultra-warm & lightweight — maximum warmth without bulk
- Oversized silhouette — modern, cozy, high-end
- High collar fit — protects against wind & cold
- Perfect for street style & winter looks
Material & Care
Heavy cotton, polyester, wind-proof. Oversized/boxy fit. Heavy technical cotton. Silky fabric. 3D hexagon pattern.
- Machine wash cold
- Do not bleach
- Tumble dry on low heat
- Do not iron
- Do not dry clean
- Wash with similar colours
Sizing
Model is 1.68m (5’6”) and wears size M.
This product runs small. We recommend sizing up for the perfect fit.
Shipping & Returns
Shipping Information
Enjoy free shipping on all orders.
Orders are processed within 2–5 business days and shipped the next business day after processing. We do not ship on weekends.
Delivery time is approximately 5–10 business days depending on the destination country.
Return Policy
We accept all returns within 14 days, provided the item is unworn, unwashed, and in its original condition with the tag attached. Returns are at the customer’s cost.
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Frequently Asked Questions
Where are the products made?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products meet the highest quality standards at a fair price.
How long does shipping take?
Orders are processed within 1–3 business days. Delivery times are typically:
- Europe: 6–10 business days
- International: 7–14 business days
Once your order has shipped, you will receive a tracking number by email.
Can I track my order?
Yes. Once your order has shipped, we will send you a shipping confirmation with a tracking number. This lets you see where your package is at any time.
Can I change or cancel my order?
Orders can be changed or cancelled within 12 hours of placing them. After that, the order is already being prepared for shipment and changes are no longer possible.
Please contact us as quickly as possible at: hey@wewearaura.com
What happens if I entered the wrong delivery address?
If you entered an incorrect delivery address, please contact us as soon as possible. As long as your order has not yet shipped, we can update the address. Once the package has been dispatched, we are unfortunately unable to make changes.
My package hasn’t arrived yet — what should I do?
Please check your tracking first. Small delays can sometimes occur due to:
- High shipping demand
- Customs clearance
- Local carriers
If your package has not arrived after 20 days, please contact us — we will take care of it immediately.
Do you offer returns or exchanges?
Yes. You can return your order within 14 days of receipt, provided:
- The product is unworn
- Unwashed
- In its original condition
Please contact our support team to initiate a return.
Who bears the return shipping costs?
Return costs are generally borne by the customer, except when:
- The product arrived damaged
- The wrong product was delivered
In these cases, we will of course cover the return costs.
My product arrived damaged — what should I do?
We’re sorry to hear that. Please send us within 48 hours of receipt:
- A photo of the damaged item
- Your order number
We will immediately send a replacement or issue a full refund.
Which payment methods do you accept?
We accept:
- Visa
- Mastercard
- PayPal
- Apple Pay
- Google Pay
- Klarna (depending on country)
All payments are processed securely and encrypted.